The Public Administration Act contains general rules on, among other things, legal competence, the duty of confidentiality and the duty to provide guidance. The Act also addresses the duty to provide explanation, the duty to provide reasons, the duty to provide information and the right to make an appeal/have a decision overturned. The Act also contains rules on the correct preparation of regulations and orders.
The Act determines, among other things, how a municipality or public body should make decisions. It also gives you, as a member of the general public, clear rights in relation to public bodies:
- you have a right to be notified about an ongoing matter.
- you have a right to seek advice from a lawyer or another person in whom you trust.
- you have a right (subject to some exceptions) to see documents relating to your case.
- you have a right to be supplied with reasons for a decision that has been made.
- you have a right to appeal specific decisions.
- in some cases you will be able to recover the costs of your appeal if it results in the decision being changed.
- you must be provided with help with your appeal by the person/body who made the decision.
Note that the term "individual decision" only covers decisions that affect the rights and duties of private individuals. The County Governor is the appellate body for some types of individual decisions.