If you have a long-term requirement for coordinated health and care services, you are entitled, if you wish, to require the drawing up of an individual plan. Under the Health and Care Services Act, the municipality is also responsible for ensuring that an individual plan is drawn up if treatment involves specialist health services.
The objective of an individual plan
- The objective of an individual plan is to ensure that you receive all the services you need and that their provision is specifically coordinated to meet your requirements. The plan must ensure that at all times there is a service provider with primary responsibility for following up your needs as a service user.
- The plan must clarify your goals, resources and needs for services. In addition, measures to coordinate the provision of services must be assessed and implemented.
- The plan should be designed to improve collaboration between you (and, if relevant, your family) and service providers within one or more levels of administration.
Different service providers have a duty to work together
Ownership of the plan lies with you as the individual service user. This means that your goals should form the starting point for the preparation of the plan. As the service user you are entitled – and encouraged – to participate in describing the services you require, as well as your current and future aspirations and goals. Once you have requested an individual plan, the department of the municipal health or care services or health authority that you applied to has an independent responsibility to ensure that work is commenced on preparation of the plan. If you require services from other service providers or agencies, they will also be under a duty to cooperate in the preparation of your plan.